FAQ’s

 

Below are a list of frequently asked questions, please read through them before emailing or calling to ask a specific question.

Q. Do you offer car parking?
A. Yes. We offer car parking whilst you are in residence only.

Q. Is there a charge for car parking?
A. Parking  is free whilst you are in residence.

Q. Is the parking secure?
A. Yes , Apple Tree House is manned 24/7.

Q. Are cars left at owners risk?
A. Yes, as they are at any car park in the country, including the airports own on-site car parks, please see our parking policy for full details.

Q. Is there a restaurant at the guest house?
A. No, there are several pub within a mile or so.

Q. What is your cancellation policy?
A. All rooms are booked on a non-refundable basis , for full details please see the cancellation policy

Q. How early can i arrive?
A. From 17.30 , no arrivals before this time please.

Q. How late can i arrive?
A. 23.00 is our latest checkin . If later than 23.00 we offer self checkin

Q. What is your check out time?
A. 11.00 am

Q. Do you offer a cooked breakfast or cereals?
A. No, 95% of guests are leaving at a time where breakfast wouldn’t be offered, however there are several options when you get over to the airport.

Q. Is there a fridge in the room?
A. No, guests complained about the noise from the fridges, so we took them away.

Q. Are travel cots available?
A. Yes, please ask at the time of booking, or mention it in the comments box if booking online.

Q. Are there any take-aways that deliver to the guest house.
A. Yes , there is one but there is a delivery charge.

Q. Are there any pubs in the area to get something to eat.
A. Yes, there is one within walking distance and there are several within a mile or so, most are family friendly.